Terms of Service
1. About These Terms
These terms cover every use of AllianceMate (the "Service"), run by Wonder Walk, Inc., based in Delaware, United States. Using the Service means accepting these terms and the Privacy Policy.
2. Independent Tool
AllianceMate is an independent tool and is not affiliated with, endorsed by or sponsored by Century Games. Whiteout Survival and related names belong to their respective owners.
The Service never asks for a game login, does not connect to the game and does not automate gameplay. It works only from screenshots and data that users provide. Users remain bound by the game terms of Century Games.
3. Eligibility
Users must be at least 13 years old. Users under the age of majority where they live need permission from a parent or guardian.
4. Accounts
- Account details must be accurate, and passwords must be kept secret. Each user is responsible for actions taken with their account.
- A chief may be linked only by the player who owns it. Wrong links can be removed by R4/R5 or Support.
- R4/R5 actions are logged and can be undone by the alliance or by Support.
- Discord login is optional and follows the Discord terms.
5. Content Users Upload
- Users keep their rights in screenshots, names, announcements and other content they upload, and allow Wonder Walk, Inc. to store, process, copy and display that content as needed to run the Service for their alliance and State, within the visibility settings.
- Users confirm they are allowed to upload what they upload. Alliance member screenshots are for managing the uploader’s own alliance.
- Content that breaks these terms or the law can be hidden or removed.
6. Acceptable Use
Not allowed:
- Breaking the law, harassing or threatening players, or posting hateful or sexual content.
- Collecting data about other alliances or players to harass or expose them.
- Impersonating other players, R4/R5 or site staff, or linking chiefs that belong to someone else.
- Scraping, bulk automated access, attacking or overloading the Service, or getting around rate limits, payment checks or access controls.
- Reselling access to the Service, or using it to trade game accounts.
- Uploading malware or files that are not game screenshots or alliance data.
7. Alliance Plan and Payments
- Player features are free. The Alliance Plan unlocks management features for one alliance. Prices are in US dollars on the Alliance Plan page.
- Payments are processed by Stripe; the Stripe terms also apply. Card details never reach AllianceMate.
- Monthly plan: renews automatically each month until canceled. Cancel anytime with Manage Billing; the plan stays active until the end of the paid month.
- Launch Price: a monthly subscription started during the launch window pays the Launch Price for its first 12 months, then the standard price.
- Week plan: one-time payment for 7 days, once per alliance.
- Refunds: the first paid plan of an alliance is fully refunded on request within 7 days of payment (request through Support). Other payments are not refunded, except where the law requires it.
- Price changes apply only to plans started after the change.
- Taxes: [TAX TERMS PENDING ACCOUNTANT REVIEW]
- A disputed or reversed payment can pause the Alliance Plan of that alliance until it is resolved.
8. Changes to the Service
Features can change or stop. Game updates can break screenshot reading until it is updated. The Service aims to be available at all times but does not guarantee it. Users should keep their own copy of important data (Export Excel).
9. Ending Use
Users can stop using the Service at any time and ask for their data to be deleted (see the Privacy Policy). Accounts that break these terms can be suspended or closed, with notice when practical.
10. Disclaimer
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the extent the law allows.
11. Limitation of Liability
To the extent the law allows, Wonder Walk, Inc. is not liable for indirect, incidental, special or consequential damages, or for lost game progress, in-game resources or alliance results. Total liability for any matter related to the Service is limited to the greater of the amount paid for the Service in the 12 months before the event and US$50.
12. Governing Law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Disputes go to the state or federal courts located in [COUNTY], Delaware. Users in the EU, the UK and other places keep the consumer protections of their local law.
13. Changes to These Terms
Updated terms are posted on this page with a new date. Significant changes are announced on the site before they take effect. Using the Service after that means accepting the updated terms.
14. Contact
Wonder Walk, Inc. · support@alliancemate.com · Support